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FAQ
WHERE IS THE HOTEL LOCATED?
The hotel is located on the heights of the authentic village of Combloux, it offers a unique and panoramic view on the imposing and sublime Mont Blanc
DOES MY VEHICLE NEED TO BE EQUIPPED FOR MY STAY?
As in any mountain resort, you will be using roads that will not be clear: we strongly advise you to have a vehicle equipped with snow tires or chains.
DOES THE HOTEL OFFER PARKING?
Yes, free parking is available for our guests.
WHAT TIME CAN I ARRIVE?
Rooms and apartments are available from 4pm. In case of arrival before this time, you can take advantage of our luggage room, contact our team at +33 (0) 4 50 58 68 55
AT WHAT TIME MUST THE ROOM BE VACATED?
The departure time is 11:00 am. Our luggage room is at your disposal if you wish to extend your discovery of the village after this time.
WHAT ARE THE RESTAURANT HOURS?
Our restaurant Le Cellier is open from 7:30 am to 10:30 am for breakfast, from 12 pm to 3 pm for lunch and from 7 pm to 10 pm for dinner.
WHAT ARE THE BAR HOURS?
Our bar Le Cellier welcomes you from 7:30 am to 11 pm. All day long, you will be able to taste : cold drinks, hot drinks, cocktails, wines and specialities of the region.
CAN I BUY MY SKI PASSES AND RENT MY EQUIPMENT AT THE HOTEL?
Absolutely, ski passes are sold at the reception desk without any extra charge to avoid unnecessary waiting at the ski lifts.
The equipment is rented from our partner, Marin Sport. You can take advantage of our premises to drop off your equipment every evening at the foot of the slopes.
CAN I BOOK MY SKI LESSONS AT THE HOTEL?
Yes, contact our experience creators who will help you choose your courses according to your desires and your level.
DO YOU HAVE CRIBS AND OTHER ACCESSORIES FOR THE LITTLE ONES?
Baby cots are available free of charge on request. Other equipment is available for loan: changing mat, high chairs, baby bathtub, etc.
CAN I BOOK HALF-BOARD ONCE I'M THERE?
Of course, half board can be added until your arrival and guarantees you the reservation of your table every night.
ARE PETS ALLOWED?
Yes, with a supplement on request at the reception.
IS THE WIFI FREE?
Yes, the WIFI is free in the whole hotel, without access code.
DO YOU HAVE A LUGGAGE ROOM?
Yes, don't hesitate to leave your luggage with us the day of your arrival or departure.
DO YOU HAVE SMOKING ROOMS?
No, all our rooms are non-smoking. Remember to ask for a balcony when making your reservation.
I PREFER NOT TO GIVE MY CREDIT CARD: HOW CAN I PAY FOR MY STAY?
You can pay your reservation by bank transfer. However, a credit card will be required as a guarantee upon arrival.