HEALTH CHARTER

Hygiene and protection measures

Since always and even more today, our absolute priority is to take care of your health and well-being. Rest assured that we welcome you in conditions of prevention and distancing that meet all the requirements and health regulations in force to protect you. Our teams work on this subject to ensure a permanent vigilance within our Hotels and Houses in order to apply the governmental directives and the advice issued by the public health authorities.

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Before and during your arrival

- Request documents by e-mail to complete and accelerate the check-in procedure

- Check-in directly in your room

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Within the entire facility

- Each member of staff is trained in barrier procedures and respect for sanitary rules in the workplace

- Provision of alcohol-based water solution dispensers in all areas open to the public and in all staff rooms

- Provision of masks for people staying or visiting the hotel

- Respect of the minimum distance during each interaction

- Regular disinfection of common areas following a strict protocol and using certified products and equipment

- Reorganization of employee and customer traffic flows

In the restaurants

- Provision of a hydro-alcoholic gel at the entrance

- Wearing of masks for the kitchen and dining room teams

- Respect of the minimum distance between the tables

- Menus (laminated and disinfected after each use) available on request

- Systematic disinfection of furniture between each service

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In rooms and apartments

- A sanitary kit with mask and hydro-alcoholic gel is available in your room upon arrival

- No touching or handling of clients' personal belongings

- Daily disinfection of the rooms following a strict protocol and using certified products and equipment

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In room service

- Menu only available on the television

- Order taking by phone

- Information on the room delivery procedure communicated when the order is placed

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